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ms Zaandam

Zaandam

4.1/5

Overall Experience
Ship Staff
Dining/Food
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

The musically themed ms Zaandam offers a unique shipboard atmosphere. Her décor includes artifacts and memorabilia representing various musical genres - from a Baroque-style Dutch pipe organ in the atrium to guitars signed by rock icons The Rolling Stones. Of course, guests enjoy Holland America's signature offerings, such as world-class cuisine in the Rotterdam Dining Room, which spans two decks and features Rosenthal china, starched linens, silver and fresh flowers.

Designed to carry fewer guests while providing more space for maximum comfort, the Zaandam is a prize in the mid-size ship category. Offering spacious public areas and plush accommodations, many staterooms have private verandahs. The ship's musical theme offers a unique shipboard atmosphere. Inspired by the world's great music, artifacts and memorabilia from a variety of musical genres decorate the ship. You'll find musical instruments such as Bill Clinton's saxophone and signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones used as art objects throughout the ship.
Year Built - 2000

Year Refurbished - 2015

Year Entered Present Fleet - 2000

Previous Name -

Country of Registry - The Netherlands

Tonnage - 61,396 grt
Passengers - 1,432

Max Passengers - 1,838

Passenger Decks - 10

Number of Crew - 604

Officers - European

Crew - International
Tipping Policy - To ensure that the efforts of all crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest
Stateroom Amenities
- Television / Radio
- In-Stateroom Movies
- Direct Dial Phone
- Hair Dryer
- Minibar and/or Refrigerator
- Bath Amenities/Toiletries
- Bath Robes
- DVD Player
- Luxury Bedding
- Nightly Turndown Service
- Pillow-Top Mattresses
- Showers and/or Bath Tubs
- Sitting Area
- Suites
Public Spaces
- Library
- Internet Caf
- Show Lounge
- Casino
- Nightclub
- Card Room
- Game Arcade
- Movie Theater
- Art Gallery
- Bar(s)/Lounge(s)
- Sports Bar
Entertainment
- Classes and Workshops
- Dancing
- Educational/Enrichment Programs
- Evening Entertainment
- Guest Lecturers
- Live Music
- Wine Tasting Seminars
Health & Fitness
- Outdoor Swimming Pool(s)
- Full Service Spa
- Sauna
- Steam Room
- Whirlpool(s)
- Aerobics and/or Cardio Instruction
- Weight Machines
- Free Weights
- Cardio Equipment
- Jogging Track
- Volleyball
- Shuffleboard
- Ping Pong
- Tennis / Paddle Tennis
- Acupuncture Treatments
- Basketball
- Fitness Center
- Yoga and/or Pilates Instruction
Other Facilities
- Elevators
- Beauty Salon
- Boutique(s) (duty-free)
- Tuxedo Rental
- Concierge Desk
- Infirmary / Medical Center
- Safe Deposit Boxes
- Dry Cleaning/Laundry
- Culinary Arts Center
- Laundry Room
Dining
- Traditional Assigned Seating
- Alternative Specialty Restaurant(s)
- 24-hour Room Service
- Al Fresco Dining
- Caf
- Casual Dining Venue(s)
- Dining Style: Flexible Dining Options
- Dining Style: Formal Nights and Casual Evenings
- Dining Style: Traditional Dining
- Formal Restaurant(s)
Children & Teens
- Dedicated Children's Center
- Dedicated Teen Center
- Youth Counselor Staff
- Babysitters Available
- Outdoor Children's Play Area
- Youth Programs
Additional
- Internet Access
- Special Dietary Needs - Advance Notice Required
- Medical Emergencies
- Pregnancy Policy
- Smoking Policy
- Wheelchair Access & Special Needs
Total Rooms 716

Suites 29

Balconies 168

Ocean/River View 385

Interior 134

Accessible 22

Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many

Sky Deck

Sports Deck

Lido Deck

Navigation Deck

Verandah Deck

Upper Promenade Deck

Promenade Deck

Lower Promenade Deck

Main Deck

Dolphin Deck

Sky Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Sports Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Lido Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Navigation Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Verandah Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Upper Promenade Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Promenade Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Lower Promenade Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Main Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Dolphin Deck

Stateroom Key

Oceanview Stateroom - EE

Oceanview Stateroom - F

Pinnacle Suite - PS

Neptune Suite - SA

Oceanview Stateroom - FF

Neptune Suite - SB

Vista Suite - A

Vista Suite - AA

Vista Suite - B

Vista Suite - BB

Vista Suite - BC

Oceanview Stateroom - C

Oceanview Stateroom - D

Oceanview Stateroom - DA

Oceanview Stateroom - E

Oceanview Stateroom - G

Oceanview Stateroom - H

Oceanview Stateroom - HH

Interior Stateroom - I

Interior Stateroom - J

Interior Stateroom - K

Interior Stateroom - L

Interior Stateroom - M

Interior Stateroom - MM

Interior Stateroom - N

Oceanview Stateroom - DD

Enjoy refined amenities, such as fragrant Elemis Aromapure bath products, flat-panel TVs, finely woven cotton linens and Holland America's signature Mariner's Dream^TM bed, which grace every elegant stateroom. Most of the spacious rooms aboard are ocean-facing, allowing you to enjoy expansive views as you sail to each new destination. Many have private, teak-lined verandahs, perfect for sunbathing or dining al fresco.
Information provided within these pages has been updated as of June 2014. While we do our best to ensure that stateroom descriptions and deckplans appearing in this website are complete and accurate, we cannot be responsible for inaccurate representations, which may or may not be under our control. Please reconfirm stateroom accommodations and deck placement prior to booking.
EE - Oceanview Stateroom

Oceanview Stateroom
Category: EE
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

F - Oceanview Stateroom

Oceanview Stateroom
Category: F
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

PS - Pinnacle Suite

Pinnacle Suite
Category: PS
Square Footage: 1,296
Consult An Expert

Bedroom with one king-size bed

Oversize whirlpool bath & shower

Living room

Dining room

Dressing room

Private verandah

Pantry

One sofa bed for two persons

Mini-bar & refrigerator

Guest toilet

Floor-to-ceiling windows

A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Complimentary laundry, pressing, and dry cleaning throughout your cruise

Complimentary sparkling wine served in the Neptune Lounge upon embarkation

Complimentary bottled water provided in suite at embarkation

Gorgeous corsages and boutonnieres for the first formal night

Cold hors d'oeuvres served before dinner each evening upon request

Binoculars and umbrellas for your use on the cruise

Cocktail party with ship officers

Priority boarding for tendered ports of call

Special disembarkation service

Priority dining and seating requests

Exclusive daily breakfast service

High tea service in suite upon request

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

SA - Neptune Suite

Neptune Suite
Category: SA
Square Footage: 558-566
Consult An Expert

Two lower beds convertible to one king-size bed

Whirlpool bath & shower

Large sitting area

Dressing room

Private verandah

One sofa bed for two persons

Mini-bar & refrigerator

Floor-to-ceiling windows

A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Complimentary laundry, pressing, and dry cleaning throughout your cruise

Complimentary sparkling wine served in the Neptune Lounge upon embarkation

Complimentary bottled water provided in suite at embarkation

Gorgeous corsages and boutonnieres for the first formal night

Cold hors d'oeuvres served before dinner each evening upon request

Binoculars and umbrellas for your use on the cruise

Cocktail party with ship officers

Priority boarding for tendered ports of call

Special disembarkation service

Priority dining and seating requests

Exclusive daily breakfast service

High tea service in suite upon request

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

FF - Oceanview Stateroom

Oceanview Stateroom
Category: FF
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

SB - Neptune Suite

Neptune Suite
Category: SB
Square Footage: 558-566
Consult An Expert

Two lower beds convertible to one king-size bed

Whirlpool bath & shower

Large sitting area

Dressing room

Private verandah

One sofa bed for two persons

Mini-bar & refrigerator

Floor-to-ceiling windows

A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Complimentary laundry, pressing, and dry cleaning throughout your cruise

Complimentary sparkling wine served in the Neptune Lounge upon embarkation

Complimentary bottled water provided in suite at embarkation

Gorgeous corsages and boutonnieres for the first formal night

Cold hors d'oeuvres served before dinner each evening upon request

Binoculars and umbrellas for your use on the cruise

Cocktail party with ship officers

Priority boarding for tendered ports of call

Special disembarkation service

Priority dining and seating requests

Exclusive daily breakfast service

High tea service in suite upon request

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

A - Vista Suite

Vista Suite
Category: A
Square Footage: 297-379
Consult An Expert

Two lower beds convertible to one queen-size bed

Whirlpool bath & shower

Sitting area

Private verandah

Mini-bar, refrigerator

Floor-to-ceiling windows

One sofa bed

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

AA - Vista Suite

Vista Suite
Category: AA
Square Footage: 297-379
Consult An Expert

Two lower beds convertible to one queen-size bed

Whirlpool bath & shower

Sitting area

Private verandah

Mini-bar, refrigerator

Floor-to-ceiling windows

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

B - Vista Suite

Vista Suite
Category: B
Square Footage: 297-379
Consult An Expert

Two lower beds convertible to one queen-size bed

Whirlpool bath & shower

Sitting area

Private verandah

Mini-bar, refrigerator

Floor-to-ceiling windows

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

BB - Vista Suite

Vista Suite
Category: BB
Square Footage: 297-379
Consult An Expert

Two lower beds convertible to one queen-size bed

Whirlpool bath & shower

Sitting area

Private verandah

Mini-bar, refrigerator

Floor-to-ceiling windows

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

BC - Vista Suite

Vista Suite
Category: BC
Square Footage: 297-379
Consult An Expert

Two lower beds convertible to one queen-size bed

Whirlpool bath & shower

Sitting area

Private verandah

Mini-bar, refrigerator

Floor-to-ceiling windows

Teak-lined private verandah

A variety of firm, medium, and soft pillows

Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers

No-host mini-bar for easy entertaining

Personalized cruise stationery

One-touch telephone concierge service

Fresh flowers

Umbrellas for your use on the cruise

Signature Mariner's Dream

C - Oceanview Stateroom

Oceanview Stateroom
Category: C
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

D - Oceanview Stateroom

Oceanview Stateroom
Category: D
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

DA - Oceanview Stateroom

Oceanview Stateroom
Category: DA
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

E - Oceanview Stateroom

Oceanview Stateroom
Category: E
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

G - Oceanview Stateroom

Oceanview Stateroom
Category: G
Square Footage: 140-319
Consult An Expert
Please note: Staterooms G2702, G2713, and G2715 have porthole windows.

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

H - Oceanview Stateroom

Oceanview Stateroom
Category: H
Square Footage: 140-319
Consult An Expert

Partial sea view

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

HH - Oceanview Stateroom

Oceanview Stateroom
Category: HH
Square Footage: 140-319
Consult An Expert

Fully obstructed view

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

I - Interior Stateroom

Interior Stateroom
Category: I
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

J - Interior Stateroom

Interior Stateroom
Category: J
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

K - Interior Stateroom

Interior Stateroom
Category: K
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

L - Interior Stateroom

Interior Stateroom
Category: L
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

M - Interior Stateroom

Interior Stateroom
Category: M
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

MM - Interior Stateroom

Interior Stateroom
Category: MM
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

N - Interior Stateroom

Interior Stateroom
Category: N
Square Footage: 182-293
Consult An Expert

Two lower beds convertible to one queen-size bed

Shower

Signature Mariner

DD - Oceanview Stateroom

Oceanview Stateroom
Category: DD
Square Footage: 140-319
Consult An Expert

Two lower beds convertible to one queen-size bed

Bathtub & shower

Signature Mariner

Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Amazing ship and crew!

8/2017 Alaska Inside Passage Land/Sea

Full Review
LOVED Ms. Zandaam! Took the sea/land journey and had an amazing time. Park Rangers on-board presentation exceeded expectations.

Pros Stateroom attendants, Neptune Lounge concierge, food quality and presentation

Cons Female shore excursions rep had a bad attitude

Ship Review

Staff

Dining

Entertainment

Activities

Cabins/Staterooms

Itinerary/Ports

Value

Relaxing trip to Alaska with perfect weather

6/2017 Alaska

Full Review
This was our third trip to Alaska. This time the weather was excellent and views of Denali were spectacular. We had seen all the ports in previous visits, so we knew what to expect and skipped the offshore ship excursions. All in all it was a chance to unwind and enjoy the pampering. Would have liked to see more marine life from the ship. Not even many animals in Glacier Bay this time. But that's something the ship can't control, like the weather.

Pros Food and drinks excellent, verandah suite (with bathtub!) had plenty of storage room and fine service from Agus, our cabin steward. We saw the top of Mt. McKinley on the land portion of the package and got close to bears, caribou, moose.

Cons Bathroom door spring too tight.

Ship Review

Staff

Dining

Entertainment

Activities

Cabins/Staterooms

Itinerary/Ports

Value

South America - Buenos Aires to Santiago

2/2017 South America

Full Review
The ship has not been refurbished for several years and that does show. Still, the ship was always clean and well cared for.

Pros Overall a great experience. Great entertainment. Good food. We had good weather.

Cons The Lido could have had a few more working.

Ship Review

Staff

Dining

Entertainment

Activities

Cabins/Staterooms

Itinerary/Ports

Value

A Touch of Antarctica

1/2017 South America and Antarctica

Full Review
I thought I would see more animals,sea animals and birds than I did. Due to my age and ability I had to be selective on the choices I made at ports. I felt the tours were pretty pricey. I have become used to inclusive cruises so missed that convenience. My stateroom was smaller also than I have had on Crystal and Regent. Too bad the gentlemen hosts have been eliminated. I thought that the big evening shows had been too as the back of the daily listed entertainment in the "lounges." When I discovered the big room entertainment I found the spot lighting sweeping the audience was very annoying. The desserts were very, very good. Breads were good but never warm and the butter was ice hard so spreading was impossible. The pizza in Lido was never hot. I found Lido confusing so did not like eating there. We appreciated the room service. It was excellent. The print was very faint in places on the Navigator and a Gala menu was hard to read. I found using the computer room very frustrating as it was a long series of steps to remember and follow. It had always been simple on other ships and help available in the room. The lectures were very informative. It was hard gathering port info re alternate available shuttles, taxies, vans, etc. or whether town would be available to just walk a bit and return to ship. I wanted to avoid food waste by having small portions. That was difficult. Really appreciated being able to stay in stateroom at debarkation time until our number/color was called. Long periods away from your bathroom is not good! Buying the transfers is a must. Very efficient and inexpensive. The service people were wonderful.

Pros Many

Cons Some below

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Kudos to HAL and Laurel

9/2016 Alaska

Full Review
Hoped to see humpback whales bubble-net feeding, but most whales had already headed south to Hawaii by September, and not enough remained to cooperate in bubble-net feeding.

Pros Classy ship, great service, excellent food, good excursions. Saw Denali on a perfect, cloudless day.

Cons Small kitchen fire on the first afternoon, right after safety drill. Handled quickly, no danger to anyone.

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Alaska with Denali extension, Cruise and land

8/2016 Vancouver to Seward, Seward to Denali, Denali to Anchorage

Full Review
It was a wonderful experience. Shore excursions were very well organized and we were lucky with weather. Land portion was also very interesting, again we were lucky with weather and with wild life sightings during tundra tour. Travel from Seward to Denali by coach is a little long. Travel on return from Denali to Anchorage by train was a much more pleasant experience.

Pros Having everything prearranged and organized for traveler

Cons ?

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Alaskan Cruise 2016

8/2016 Glacier Bay,Haines, Juneau, Ketchikan Alaska

Full Review
Improvement need in dining and onboard activities

Pros The staff and rooms were excellent

Cons Not enough activities and food options were not as good as other cruise lines

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Alaska cruise on Zaandam

6/2016 Alaska

Full Review
My sister, who has cruised before, thought that the ship was an older one, but it was well set up, with plenty of room.

Pros The ship staff were very friendly and helpful. It was a smaller ship, so it was fairly easy to get around. The best thing they did was to put the day of the week mats in the elevators. There were plenty of different activities for people to do. My group gambled at the casino, entered touraments there, played in trivia contests, and went to the nightly shows. There were programs teaching people how to use computer apps, forest rangers came on and gave programs, and there were other programs that I don't recall now.

Cons The staff at the main restaurant (Rotterdam) continually got confused as to who ordered which appetizer, entree, etc.

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Alaskan cruise

6/2016 Alaska

Full Review
Generally OK, but most of cost of every excursion was too high for the quality of service. The service of Westmark was so poor and unkind. They looked so exhausted.

Pros Alaskan rail road trip. Good program to experience Alaska overall at first time visit.

Cons Very poor internet WiFi services. Too expensive and too slow. Vessel engine noise and vibration was a little too high to sleep comfortably.

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Holland Zaandam--Vancouver to Seward AK

6/2016 Inside passage of Alaska

Full Review
I would take a Holland trip again when going to the place that I want to go. Very professional organization. Alaska is great, and Holland brought us in touch with the State. Too much Tourists sales in the cities, but that is not Holland's fault. Typical for cruises.

Pros Well organized; great service; great food; good atmosphere; beautiful scenery; great happy hour

Cons Too much side sales of Holland items

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18 day trip from Vancouver to Hawaii

5/2016 Hawaii

Full Review
The quality of the food and evening performances is less than it used to be.

Pros Well organized, smooth operation as always by HAL

Cons Somewhat monotonous after 2 weeks

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Circle Hawaii Cruise

9/2015 Most Hawaii Islands, originating Vancouver, ending San Diego

Full Review
Responsive crew, well trained, most congenial. Part of the Pearl Harbor tour was cancelled because of wind, not allowing a visit to the battleship Arizona, but the bill was compensated for the cancellation. Ship activities available were extensive. 5 days each direction just cruising the Pacific Ocean tended to be slow in passing.

Pros One of the better HAL ships

Cons Noisy cabin just below the aft deck lounge chairs

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FIRST TIMER

7/2015 Alaska

Full Review
Will consider another trip just maybe not Holland. There are none going out of Houston out of Galveston

Pros Nice dining, lounges and entertainment.

Cons No WiFi fees to high considering the charge of the cruise

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first cruise ever

6/2015 vancouver

Full Review
great cruise would do it again

Pros beautiful aletoship....great service...pinnacle and canilato superb

Cons rotterdam dining room overrated

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Patagonia cruise

2/2015 Buenos Aires to Valparaiso via Cape Horn

Full Review
1. They accomplished what was advertised. 2. Internet access horrible, and cost criminally high. 3. They fumbled badly at the end. Our luggage was to be delivered to Santiago airport in time for our departure. It did not arrive, and we had to spend an extra night in Santiago ($205) waiting for it...and thus lost $300 on the prepaid room at out next destination. I expect some form of reimbursement.

Pros Single opportunity to see places otherwise difficult to visit.

Cons see below

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cruise

1/2015 South America/Antarctica

Full Review
Our overall experience at Zaandam was great.

Pros scenery/safety/comfort/enertainment

Cons few rough sea days

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7 day Alaska cruise, from Vancouver

6/2014 Alaska (Juneau, Skagway, Tracy Arm, Ketchican)

Full Review
Nice ship and staff, excellent food. Very smooth sailing. Plenty of activities, although our 17 year old did not attend the youth activities (didn't look like there were many older teens aboard). Shore excursions we took were good (Juneau - dog musher's camp, Skagway - White Pass railroad round trip). Took a bus to the Mendenhall Glacier in Juneau as well - glacier is really interesting and good visitor's center. We were glad we got a cabin with a window - next time would like to get a balcony. Tracy Arm was beautiful - this was the first sailing of the summer that was able to get into Tracy Arm (too much floating ice earlier in the season).

Pros Whole trip was good

Cons None for us; might be slow for teenagers looking for lots of new teenage friends on the ship

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DB's idea of fun

4/2014 Alaska

Full Review
Overall, an excellent cruise.

Pros The "Horn" cruise and the glacier trip.

Cons Room too small and only one laundry. Overpriced wine list and a ridiculous corkage fee.

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Total Rooms	716
Suites	29
Balconies	168
Ocean/River View	385
Interior	134
Accessible	22

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Amazing ship and crew!

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Relaxing trip to Alaska with perfect weather

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South America - Buenos Aires to Santiago

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A Touch of Antarctica

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Kudos to HAL and Laurel

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Alaska with Denali extension, Cruise and land

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Alaska cruise on Zaandam

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Holland Zaandam--Vancouver to Seward AK

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18 day trip from Vancouver to Hawaii

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Circle Hawaii Cruise

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first cruise ever

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Patagonia cruise

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7 day Alaska cruise, from Vancouver

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DB's idea of fun

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