ms Zuiderdam

4.5/5 |
The Zuiderdam began her inaugural season in 2002 as the first ship in the Vista Class series. She embraces the latest industry and environmental technologies such as her use of a diesel-electric power plant for optimal energy efficiency and an Azipod propulsion system.
All-Travel

Onboard Features

Rotterdam Dining Room

Rotterdam Dining Room


Pinnacle Grill

Pinnacle Grill


Explorer's Lounge

Explorer's Lounge


Vista Lounge

Vista Lounge


Pool

Pool


Club HAL? ? Kids (Ages 3-7)

Club HAL? ? Kids (Ages 3-7)


Club HAL? ? Tweens (Ages 8-12)

Club HAL? ? Tweens (Ages 8-12)


Club HAL? ? Teens (Ages 13-17)

Club HAL? ? Teens (Ages 13-17)


Kids & Teens Culinary Arts Center Program

Kids & Teens Culinary Arts Center Program


Special Needs

Special Needs


Activities & Services

Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many ? or as few ? as you please. It's an opportunity to try something new that surprises you, every day. Whether you choose to workout in the Fitness Center, pamper yourself with a massage at the spa, or listen to music while checking your email in the Explorations Caf?, there's a perfect onboard activity for everyone.

To ensure that the efforts of all crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest?s shipboard account. The amount of the daily Hotel Service Charge* for suites is US$12.00 per guest, per day; and US$11.50 per guest, per day for non-suite staterooms. Guests are free to adjust this amount at the end of each segment and/or voyage, should the service received exceed or fail to meet guests' expectations.

A 15% Service Charge is automatically added to bar charges, dining room wine purchases, and for spa and salon services.

Please note: this charge is subject to change without notice.


  • Direct Dial Phone
  • Hair Dryer
  • Minibar and/or Refrigerator
  • Television / Radio
  • In-Stateroom Movies
  • Bath Amenities/Toiletries
  • Bath Robes
  • DVD Player
  • Luxury Bedding
  • Nightly Turndown Service
  • Pillow-Top Mattresses
  • Showers and/or Bath Tubs
  • Sitting Area
  • Suites

  • Library
  • Internet Caf?
  • Sports Bar
  • Show Lounge
  • Casino
  • Nightclub
  • Game Arcade
  • Movie Theater
  • Art Gallery
  • Bar(s)/Lounge(s)
  • Card Room

  • Classes and Workshops
  • Dancing
  • Educational/Enrichment Programs
  • Evening Entertainment
  • Guest Lecturers
  • Live Music
  • Wine Tasting Seminars

  • Outdoor Swimming Pool(s)
  • Full Service Spa
  • Sauna
  • Steam Room
  • Whirlpool(s)
  • Aerobics and/or Cardio Instruction
  • Weight Machines
  • Free Weights
  • Cardio Equipment
  • Jogging Track
  • Volleyball
  • Shuffleboard
  • Ping Pong
  • Tennis / Paddle Tennis
  • Basketball
  • Yoga and/or Pilates Instruction
  • Acupuncture Treatments
  • Fitness Center

  • Elevators
  • Beauty Salon
  • Boutique(s) (duty-free)
  • Concierge Desk
  • Infirmary / Medical Center
  • Safe Deposit Boxes
  • Dry Cleaning/Laundry
  • Culinary Arts Center
  • Laundry Room
  • Tuxedo Rental

  • Traditional Assigned Seating
  • Formal Restaurant(s)
  • Alternative Specialty Restaurant(s)
  • 24-hour Room Service
  • Al Fresco Dining
  • Casual Dining Venue(s)
  • Dining Style: Flexible Dining Options
  • Dining Style: Formal Nights and Casual Evenings

  • Dedicated Children's Center
  • Dedicated Teen Center
  • Youth Counselor Staff
  • Babysitters Available
  • Outdoor Children's Play Area
  • Youth Programs

  • Internet Access -

    Guests can connect to the internet via satellite link 24 hours a day, satellite conditions permitting, either by accessing a 24/7 wireless connection "hotspot" or by utilizing the resources of the Explorations Caf? on board.

    Wireless Internet Service
    Each Holland America Line vessel offers wireless internet service in most public lounges throughout the ship. Guests may use their laptop computer or other wireless internet-enabled device to connect to the wireless internet service on board. IPhone and Android phone users will enjoy easy-to-navigate mobile friendly login. Internet Plans vary in price to accommodate individual needs and are interchangeable between the private computer terminals available 24-hours a day in the Explorations Caf? and your wireless device.

    Explorations Caf? or Internet Caf? Internet Service
    The Explorations Caf?, powered by The New York Times offers a comfortable, coffee house environment where you can access the internet via the onboard computers or via your own wireless internet device, such as a laptop computer, iPad or iPhone.

    Explorations Caf? or Internet Caf? pricing is subject to change without prior notice. Please inquire on board for current prices.

    • One-time Activation Fee of $3.95 applies to each user
    • Basic time charge = $0.75 per minute, pay as you go, or purchase a Discounted Time Plan
    • 250 minutes for $100.00, $0.40 per minute
    • 100 minutes for $55.00, $0.55 per minute

    Time Plan minutes can be used anytime throughout the cruise.

  • Special Dietary Needs - Advance Notice Required -

    Special dietary requests, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance notice. Kosher meals and a Health Conscious Dining option are also available. To arrange special meals, please contact the Ship Services Department at 1-800-541-1576 at least 90 days prior to departure.

    Food Allergies

    For guests with food intolerances or allergies that are NOT life-threatening, please contact the Ship Services Department at (800)541-1576.

    For guests with life-threatening food allergies, guests are asked to provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction. Guests with a variety of severe food allergies sail with Holland America Line regularly. The galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.

  • Medical Emergencies -

    If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore.

    Please note: Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered.

  • Pregnancy Policy -

    Women cannot have begun their 24th week of pregnancy at any time before or during the cruise.

    If you are pregnant, a physician?s letter must be provided stating the expected due date, medical fitness to travel, and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date.

    Please fax letters to Holland America's Access & Compliance Department at 800-577-1731. Or they can be mailed to:

    Holland America Line
    Attention: Access & Compliance Department, 2nd floor
    300 Elliott Avenue West
    Seattle, WA 98119

    Guests are urged to have their letter mailed or faxed in as soon as possible after making a reservation.

  • Smoking Policy -

    For the comfort of all guests, smoking is prohibited in all staterooms, showrooms, and most other indoor areas. While smoking is not permitted in staterooms, guests are allowed to smoke on stateroom verandahs. Smoking is also permitted on certain other designated, outside decks. The designated smoking areas for all ships are as follows unless otherwise noted.

    • Stateroom verandahs
    • Casino (Active players only)
    • Seaview Bar
    • Outside Decks
    • Sports Deck

    Cigar and pipe smoking is NOT allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is allowed and on stateroom verandahs.

    Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.

    Any guest caught smoking inside their stateroom will be considered in violation of Holland America's smoking policy, and will be charged a US$250 cleaning fee per day of violation.

  • Wheelchair Access & Special Needs -

    Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. However, some needs require adequate time to prepare for a guest's arrival. It is recommended that guests make every effort to contact the Access & Compliance Department and submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or cruisetour. It is recommended that an SRI form be submitted immediately upon booking, or a minimum of 45 days prior to departure.

    Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. In limited situations (either on board or ashore), Holland America may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services.

    Wheelchair-Accessible Staterooms

    Holland America Line vessels have specially designed staterooms for guests who use wheelchairs. If you have not booked a wheelchair accessible staterooms, but instead will be using a standard stateroom, it is important to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have limited mobility. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter* to maneuver into and out of the stateroom.

    *Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms.

    Wheelchair Accessible Staterooms offer features such as wider entry doors, roll-in showers with grab bars and benches/seats, and hand-held shower nozzles, as well as lowered closet and towel rods.

    • Wheelchair accessible stateroom entry doors measure 32 inches wide.
    • Wheelchair accessible bathroom doors measure 32 inches wide.

    Accessible stateroom locations are noted on the Deck Plans for each ship.

    Ship Transfer Options

    For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Certain ship transfer operations (i.e. during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Also, please note that scooters and wheelchairs which are more than 100 lbs. (without the battery) are not allowed to be transferred from the ship to tender and/or from tender to shore.

    Most Holland America Line vessels have been retrofitted with a tender-lift system that enables guests to roll directly on and off tenders while remaining in their wheelchairs. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the use of the ship's tender lift equipment. Additionally, some port facilities may not be able to accommodate the lift equipment. If you require the use of this equipment, please speak with the Guest Relations Manager upon embarkation for further details or to coordinate specific arrangements.

    Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility impairments, or to carry their mobility assistance device (wheelchair, scooter, walker, etc.), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc.

    Personal Mobility Equipment

    For the safety of all guests and crew, and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meet the following criteria:

    • Width: 23" maximum (in order to be accommodated in a standard stateroom), unless collapsible to a width of 23" or less
    • Weight: 100 lbs. maximum (without battery)
    • Batteries: Must be gel or dry cell or AGM (Absorbed Glass Mat) only

    Holland America Line recognizes that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department to discuss your requirements.

    For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom, not in hallways or elevator lobbies. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway.

    Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. Holland America Line wheelchairs are not available for shore excursions or for use on board. If you will require regular use of a wheelchair, it is recommended that you bring your own wheelchair with you. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call.

    Special Needs at Sea and CareVacations/CruiseShipAssist are the vendors that Holland America Line has approved for delivery of mobility devices. Please contact these vendors directly for pricing and availability.

    Special Needs at Sea
    Phone: 800-513-4515 (or locally at 954-585-0575)
    Fax: 800-513-4516
    Email: info@specialneedsatsea.com
    Website: www.specialneedsatsea.com

    CareVacations/CruiseShipAssist
    Phone: 877-478-7827 (or locally at 780-986-6404)
    Fax: 800-648-1116
    Email: csa@carevacations.com
    Website: www.cruiseshipassist.com

    Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.

    Shoreside Wheelchair Assistance

    Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Please note, lift equipped transportation within the United States may be arranged without additional costs. For information on alternative transportation arrangements and associated costs please contact the Access & Compliance Department . Please advise Holland America Line as far in advance as possible of any special needs for transfers. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs.

    Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Although Holland America Line endeavors to make sure these companies comply with legal requirements, they cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. For detailed information on accessibility of shore excursions, it is strongly recommend that guests contact the Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visit the Shore Excursions Office on board.

    Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations.

    Options For Deaf or Hard of Hearing Guests

    To help maximize the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:

    • Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
    • Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
    • Telephones with amplified sound for staterooms.
    • Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
    • Written safety information and a copy of the lifeboat drill safety speech.

    Options For Guests Who Are Blind Or Have Low Vision

    To help maximize the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:

    • Window-Eyes? computer software in the Explorations Caf? that allows guests to navigate the web by listening to the text.
    • Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the Window-Eyes? enabled computer in the Explorations Caf?.
    • With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Restaurant.
    • A familiarization tour of the vessel upon arrival.

    Service Animals

    Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Guests are not permitted to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.

    Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact the Access & Compliance Department.

    To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to the Access & Compliance Department prior to your departure. It is also recommended that you carry the immunization records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.

    Oxygen Deliveries On Board

    Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. For security and safety reasons, Holland America has selected CareVacations/CruiseShipAssist and Special Needs at Sea as the only outside vendors permitted to deliver oxygen supplies to Holland America ships.

    Special Needs at Sea
    Phone: 800-513-4515 (or locally at 954-585-0575)
    Fax: 800-513-4516
    Email: info@specialneedsatsea.com
    Website: www.specialneedsatsea.com

    CareVacations/CruiseShipAssist
    Phone: 877-478-7827 (or locally at 780-986-6404)
    Fax: 800-648-1116
    Email: csa@carevacations.com
    Website: www.cruiseshipassist.com

    Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies.

    Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.

    Guests are also welcome to bring their own oxygen and/or oxygen equipment from home. Please note that the ship's staff and crew are not permitted to handle oxygen and/or oxygen equipment during the embarkation and disembarkation process. Thus, you must be able to handle your supplies if you bring your own. Please contact the Access & Compliance Department prior to sailing if you will require oxygen while on your cruise.

    Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. It is the traveler?s responsibility to be familiar with and comply with the regulations of the airline they are traveling on.

Ship Staterooms

Enjoy refined amenities, such as fragrant Elemis Aromapure bath products, flat-panel TVs, finely woven cotton linens and Holland America's signature Mariner's DreamTM bed, which grace every elegant stateroom. Most of the spacious rooms aboard are ocean-facing, allowing you to enjoy expansive views as you sail to each new destination. Many have private, teak-lined verandahs, perfect for sunbathing or dining al fresco.

Information provided within these pages has been updated as of February 2020. While we do our best to ensure that stateroom descriptions and deckplans appearing in this website are complete and accurate, we cannot be responsible for inaccurate representations, which may or may not be under our control. Please reconfirm stateroom accommodations and deck placement prior to booking.

Ship Deckplans

Sports Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Sports Deck

Observation Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Observation Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Observation Deck

Lido Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Lido Deck

Navigation Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Navigation Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Navigation Deck

Rotterdam Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Rotterdam Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Rotterdam Deck

Upper Verandah Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Upper Verandah Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Upper Verandah Deck

Verandah Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Verandah Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Verandah Deck

Upper Promenade Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Upper Promenade Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Upper Promenade Deck

Promenade Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Promenade Deck

Lower Promenade Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Lower Promenade Deck

Main Deck

Stateroom Key

  • Neptune Suite - SA
  • Signature Suite - SS
  • Verandah Stateroom - VA
  • Pinnacle Suite - PS
  • Verandah Stateroom - VB
  • Oceanview Stateroom - F
  • Verandah Stateroom - VC
  • Verandah Stateroom - VE
  • Oceanview Stateroom - Obstructed View - G
  • Oceanview Stateroom - Obstructed View - H
  • Oceanview Stateroom - C
  • Oceanview Stateroom - D
  • Oceanview Stateroom - E
  • Interior Stateroom - I
  • Interior Stateroom - J
  • Interior Stateroom - K
  • Interior Stateroom - L
  • Interior Stateroom - M
  • Interior Stateroom - N
  • Verandah Stateroom - VD
  • Oceanview Stateroom - DD
  • Interior Stateroom - MM
  • Verandah Stateroom - VF
  • Neptune Suite - SB
  • Neptune Suite - SC
  • Signature Suite - SY
  • Signature Suite - SZ
  • Oceanview Stateroom - Obstructed View - HH
  • Verandah Stateroom - VH
Main Deck

The deck plans are color-coded by category of stateroom, and the category letter precedes the stateroom number in each room. All staterooms are equipped with television, telephone, and multi-channel music.

Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols with the rooms on the deck plans describe differences from the stateroom descriptions.

Main Deck

Featured Sailings

Ratings & Reviews

Overall Experience
Ship Staff
Dining/Food
Entertainment
Activities
Staterooms
Itinerary/Ports
Value

HAL Zuiderdam Panama Canal 12/9/2013

| Panama Canal
Our weather was wonderful which contributed to lazy days on a beach for those who were so inclined. HAL's private island, Half Moon Cay, is perfect for lazing the day away or being as active as you choose with horseback rides, snorkeling or hikes around the island. I really recommend the rental of a Clamshell ($15 for two chairs) to give you some shade from the strong sun. Our only rainy day was the transit of the Panama Canal. It did impact our outdoors enjoyment somewhat because the rain was coming down in buckets. But it's warm outside and somehow you don't mind so much! We watched our ship being pulled through the locks from under a shelter. The vantage point from the ground was fascinating to be able to see the engines pulling the ship and being so close. An 11 day itinerary is an ideal length of time to be away.

HAL Voyage of the Vikings on Zuiderdam

| Voyage of the Vikings
Captain Vaatjes provided continual info about ports and weather conditions. We had a "cold weather" cruise with days of rain, but  mostly on sea days. Dining was very good and Chef was creative in Lido showcasing fruits, desserts, etc. Entertainment was good and varied with show times changed to 7:30 and 9:30. BB King Blues was too loud and sound not contained in that area so some staterooms are affected. Balcony staterooms are narrow with little room to walk around the bed. Housekeeping was excellent with laundry delivered back on the same day it was sent out a few times. Group games/activities on sea day games were not as evident.

Panama Canal Cruise

| Panama Canal
Great cruise--staff very efficient and friendly. Food was excellent with a good variety.

Baltic Cruise

| Baltic cruise
The cruise ship is catered for adults.

Copenhagen trip

| Denmark, Estonia, Sweden, Germany, Finland, Russia
Third trip with Holland. Very satisfied.

Sailing on top of the earth

| Denmark, Norway, Iceland, Greenland, New Foundland, Nova Scotia and NY
Tremendous Value!

Panama Cruise 2014

| Private Island, Aruba, Curiso, Costa Rica, Columbia and Panama Canal
If there was a problem it was with the hard sale of the cruise tours, they used the scare tactic and lied to the onboard passengers saying there was nothing to do in ports other then their tour. I took offense to these tactics and lies.

Exceeded expectations... mostly

| Aruba, Curacao, Cartagena, Colombia, Panama Canal, Costa Rica
Excellent cabin stewards (Sugi). Chefs and Dining staff (Widy, Daru, Mario) above expectations! The Asst Dining Room Manager was an excellent leader by example, ever present and always smiling. Only disappointment was the sub floor "divots" in the cabin hallways. Our Panama Canal Cruise was a fabulous experience and loved all the excursions! But it was the continued service that I appreciated most. Thank You Very Much Holland America for returning my phone by express mail when I left it in my stateroom as we exited the ship. Now that is exceptional service!!! The show: Island Magic Steel Drum Band got thunderous applause and total audience standing ovations at both appearances. You have got to see their Beethoven and Beyond collection!

Zuiderdam cruise

| Sicily, Malta, Greece, Croatia, Montenegro, Italy
I feel that on the whole the cruise was a success. We had a good time both on and off the ship, with interesting ports, a pleasant swim at the end of the day and a good dinner, nicely served, with family. We often caught several minutes of classical music in one of the lounges after dinner. My granddaughter enjoyed the Memphis blues night club and some of us tried our luck ( not good) in the casino. We patronized some of the shops on the ship. We also appreciated having a card room. I enjoyed walking around the promenade deck. So many ships nowadays don't have a walk that goes all the way around.

Panama Canal and Caribbean ports

| Panama Canal
The crew members were very attentive and happy to help you. The captain was often seen walking around, interacting with the guests and crew. One waiter even mentioned that Captain Wourter was the best captain he had worked under. Entertainment was great. Food was great. I think I would do it again! I could hardly believe how difficult it was to get the canal built!! I rally is a wonder of the world!!!

Holland Amercia

| Western Carribian
Very clean, easy on and departure. Loved the dance shows, the Lincoln Center performers, and the comedians.

10 day trip to the Panama Canal

| Aruba-Curacao-Panama Canal
Cabin stewards could not have been more helpful and pleasant. Food in their dining room and restaurants was excellent. However, in the Lido restaurant a station for less exotic and lower sodium food would be welcome. The make your own salad station was great!

Exceeded expectations... mostly

| Aruba, Curacao, Cartagena, Colombia, Panama Canal, Costa Rica
Excellent cabin stewards (Sugi). Chefs and Dining staff (Widy, Daru, Mario) above expectations! The Asst Dining Room Manager was an excellent leader by example, ever present and always smiling. Only disappointment was the sub floor "divots" in the cabin hallways. Our Panama Canal Cruise was a fabulous experience and loved all the excursions! But it was the continued service that I appreciated most. Thank You Very Much Holland America for returning my phone by express mail when I left it in my stateroom as we exited the ship. Now that is exceptional service!!! The show: Island Magic Steel Drum Band got thunderous applause and total audience standing ovations at both appearances. You have got to see their Beethoven and Beyond collection!

Holland America Cruise Vacation

| Aruba, Curacao, Cartegena, Panama Canal & Costa Rica
As usual, the staff was friendly and extremely helpful.

Great Cruise!

| Caribbean and Panama Canal
Highly recommended!

About What I Expected

| Caribbean
Fair

Wonderful trip

| Quebec
Enjoyed every port and all times on ship. Top notch!!

Panama Canal

| Bonaire, Panama, Costa Rica (we did not get off in Bahamas or Aruba)
Best of Bonaire tour was disappointing-not much to see. The salt ponds were the only interesting feature. Panama Canal tour met all expectations; we were very happy with the bus trip to Miraflores-our guide, Jill, was excellent. Veragua-Eco Tour was more physically demanding than advertised. It's a must see when in Costa Rica, but 4 hours on my feet after two back surgeries was tough.

Trip Review

| Quebec to NYC
Overall a good trip.

Panama Canal Cruise

| Panama Canal
Overall, we had a fantastic time. The destinations were good and the sea days were fun too. The staff went over and above to make it a trip of a lifetime.

17 Day Voyage of the Vikings, Rotterdam to Boston

| Rotterdam, Lerwick, Rejkavik, Akureri, Isafodour, Nanortalik, St Johns, St Pierre, Sydney, Halifax, Boston
The ship is lovely, the staff friendly and helpful, and the itinerary magnificent. But the overwhelming majority of passengers were old, affluent, white people. My husband and I fit this demographic and we would consider taking another cruise with Holland America. However, we would pick a more family focused cruise line if our trip included our children and grandchildren.

The Joys of Sailing as a couple in their late 80's

| From San Francisco to ports along Mexico, in Costa Rica and Panama, through the Panama Canal, and stops in Cartagena and Half Moon Cay before disembarking in Ft. Lauderdale, FL.
Over the years we have enjoyed our cruises on Holland America Line's ships, as well as this cruise on the MS Zuiderdam. Our favorite was our cruise with our 15-year-old grandson on the Prinsendam from Rome to Amsterdam in June/July of 2007.

11 Day Southern Caribbean & Panama Canal Cruise

| Southern Caribbean & Panama Canal
Ship had a couple of medical emergencies on board which they handled great, including a Coast Guard helicopter medical evac off Cuba on last day

Relaxing experience.

| Panama Canal
Best staff I have ever encountered... Friendly and efficient. Beds were cozy... Staterooms were ample. If looking for a relaxing cruise, I would highly recommend this one. If you're a party animal, it's not for you.

24 Day Cruise

| U. K. and Baltic, too many cities and countries to name individually, 20 cities
We very much enjoyed our twenty-four day cruise stopping at so many places that we have always wanted to see. Our biggest frustration was there was so much to see and so little time to see and do everything that we wanted to see and do. Holland America should consider including wifi as it is becoming a necessity rather than a luxury.

Last minute cruise

| Panama Canal
Pleasantly supprised at the quality of the Zuiderdam. Everything about it was comfortable. Plenty of space to relax, lots of varied entertainment, great alternative restaurants and wonderful presentation in all venues.The staff was attentative and most pleasant.

one of the best!!

| Caribbean
The food rivals Regent, Crystal, Silversea. The service is the best. The shows were very good. The cabins for the price beat the other cruise lines. We have sailed on Silversea, Princess, Viking, and Crystal.

Cruise of the Panama Canal

| Panama Canal
Some of the adventure tours were not up to what was described for the adventure but the guides had energy and did their best.

Panama canal cruise on ms Zuiderdam

| Panama Canal
Although the ship is about 20 years old it received recently a renovation and the cabins (at least my Verandah storeroom) have recent flat screen TV's with wireless connectivity. Also the crows nest (upper most deck near the bow) has several large touch screen tables that display interactive information about the cruise ports.

Great service..fun staff..lots of room

| Half Moon Cay, Cartegena, Curacao, Costa Rica, Panama and Aruba
February 2019..Any issues or concerns we had were dealt with promptly by the front desk and especially by our cabin stewards. Everywhere we went staff greeted you like you were special even and even in the dining room by waiters who weren't even looking after your table. Tables in Lido buffet were cleaned quickly and staff was attentive. We had a suite so check in was quick and departure from the ship was very quick and orderly. Local port printed info could be improved and also the talk on each port could have had more local info and less about the shops as to where buy diamonds etc which seemed to be the focus.. There was a concern about the pool not clean enough and it was quickly drained and cleaned. Could have had more time in Cartagena and would have been nice to finish up with a half day again in Half Moon the day before returning to Fort Lauderdale.

Cruise Experience

| Aruba, Columbia, Panama Canal, Costa Rica, Grand Cayman
Have cruised with Holland America many times over the years. On this ship found the entertainment and activities to be very lacking compared to other cruises.

Out of the cold in February!

| Half Moon Bay , Bahama; Arauba; Cura?ao; Cartagena, Colombia; Panama Canal and Colon, Panama, Port Limon, Costa Rica
The cabin and service on board was excellent. Food could be better including a better menu in the Pinnacle ( great space and service was over the top). Did not like having to buy water to take off ship at with tropical ports. First time on HAL- they do a good job.

Everything was perfect

| Panama Canal. Half moon Cay. Aruba all great.
Excursions were great. Food excellent. In lido deck and dining room. Off shore meals good. A few more variations of fish and more vegan meals would help But I wouldn't change much December 2017

Everything was perfect

| Panama Canal. Half moon Cay. Aruba all great.
Excursions were great. Food excellent. In lido deck and dining room. Off shore meals good. A few more variations of fish and more vegan meals would help But I wouldn't change much December 2017

February holiday

| Half Moon Cay, Gran Turk, Amber Cove, Key West, Oranjestad, Willemstad, Cartagena, Panama Canal, Colon, Puerto Limon
Have never met a more friendly crew as those on this ship, always smiling even though they work exceptionally hard to make life good for all the passengers. An older crowd seems to enjoy hanging out on the ship. Not for passengers who like a noisy, busy, busy vacation. Would definitely sail with Holland America again.

Panama Canal

| Aruba, Curacao, Cartagena, Panama Canal, Costa Rica
Had a wonderful time. Entertainment and Food was great.

FAMILY TIES

| ARUBA, CURACAO, PANAMA CANAL, COSTA RICO
ESPECIALLY ENJOYED THE TRAIN AND BOAT TRIP AND BANANA PLANTATION IN COSTA RICO.

colorcruise

| canada
ports of call on this tour are just super. the sailaway fromNewYork at night, oh my!! going down the Cabot trail in NovaScotia, the scenery, wow! and Boston, just super. every stop on this cruise was a winner and all the brew pubs, good times.

A Wonderful Ten Day Experience at Sea

| Panama Canal
From the time we arrived at the port prior to our embarkation to the time we completed going through Customs, everything was perfect. Holland American thought of everything.

A Great Trip

| Canada and East Coast USA
Perfect trip when you can get off the ship and be home shortly thereafter. Limited daytime activities as very few sea days... fine with me...

Fabulous trip!

| Half Moon Cay; Aruba; Curacao; Cartagena, Colombia; Panama Canal and Colon, Panama; Costa Rica
See above!

Baltic adventure

| Caribbean
We certainly like this ship, staff are great, food is good, entertainment is also great....no negatives from us

10 Day cruise on the Baltic Sea

| Copenhagen, Tallinn, St. Petersburg, Stockholm, Helsinki, Berlin
Overall, this was a amazing Cruise! So many wonderful moments and memories!

Baltic Sea

| Baltic Sea
I recommend this cruise for everyone of all ages.

Tanya's review

| Panama Canal ++
Loved the whole thing. Thank you for arranging it.

The ms Zuiderdam (pronounced ZI-der-dam) began her inaugural season in 2002 as the first of the new Vista Class - forward-looking ships in both design and spirit. Zuiderdam trumpets the arrival of a new age in cruising. She offers more staterooms with private verandahs, more dining choices and more ways to relax and rejuvenate in The Greenhouse Spa and Salon, the largest and most luxurious spa in Holland America's fleet.

All-Travel