Customer Reviews

Customer Reviews

Had A Great Apple Vacations Experience With All-Travel’s Laura!

Laura Bonchonsky Laura Bonchonsky

We found working with All-Travel, and Laura in particular, to be; timely, responsive, knowledgeable, helpful, pleasant, and customer oriented.  A great experience!  Laura was very knowledgeable about the hotels we discussed. In fact, she probably saved me a few hundred dollars by informing me I had mistakenly not selected an all-inclusive resort!  Instead, she helped me consider other options.  Thank you so much Laura!

-Terri

We wanted to thank you for a fantastic trip on the Crystal Mozart

Harriet Sitomer (Retired) Harriet Sitomer (Retired)

Good morning, Harriet,

 

We wanted to thank you for a fantastic trip on the Crystal Mozart on the Danube and our days in Vienna at the Bristol Hotel.   It was one of the best vacations we have taken.   The Crystal Mozart was a luxurious and well run ship (the President of Crystal Edie Rodriguez – very glamorous – boarded one evening in Budapest but was mostly out of sight).   Food and service were superb as were the shore excursions.  The only issue was the transfer between airport and ship which we understand now is only for the “day of”.    This policy was different from that of the ocean going Crystal ships if you were in the Penthouse category.   I suggested to Crystal that they should consider changing it to something similar for the river cruises.  Anyway, it was an issue which was easily solved and the Crystal Hospitality manager, Sonya, gave us a $100 credit for the misunderstanding.

 

Harriet, thank you greatly for your gift of onboard credits and for arranging for our Bristol stay – truly a fabulous hotel all around.

 

Harriet and Patrick, thank you for arranging with the concierge at the Bristol Hotel for our fabulous tickets to the opera, Parsifal, Wagner’s last opera.   It was a new production – updated to take place in Vienna circa 1900 in a psychiatric hospital with threads of Freud and Klimt and a Holy Grail which looked like a Versace crown.   Music, staging, conductor and vocalists were outstanding.

 

Our schedule still remains difficult to predict but we will contact you when we are ready to travel again.

 

Once more, thank you.

 

 

Miriam and David B

Victoria Tularaksa - 4 Star Review

How well did the overall service you received from Victoria Tularaksa meet your expectations? Rating: 10 Comment:

How happy are you with the speed and efficiency at which you receive responses from Victoria Tularaksa? Rating: 10   Exceeded expectations!

How happy are you with the attention to detail and thoroughness from Victoria Tularaksa? Rating: 10 Comment:

How likely would you be to recommend Victoria Tularaksa to a friend? Rating: 10 Comment:

How likely are you to use Victoria Tularaksa to plan your next vacation? Rating: 6 

Patrick Mack - 5 Star Review

Patrick Mack Patrick Mack

How well did the overall service you received from Patrick Mack meet your expectations? 10/10

How happy are you with the speed and efficiency at which you receive responses from Patrick Mack? 10/10

How happy are you with the attention to detail and thoroughness from Patrick Mack? 10/10

How likely would you be to recommend Patrick Mack to a friend? 10/10

How likely are you to use Patrick Mack to plan your next vacation? 10/10

Kate Kilcoyne - 5 Star Review

Kate Kilcoyne Kate Kilcoyne

How well did the overall service you received from Kate Kilcoyne meet your expectations? 10/10

How happy are you with the speed and efficiency at which you receive responses from Kate Kilcoyne? 10/10

How happy are you with the attention to detail and thoroughness from Kate Kilcoyne? 10/10

How likely would you be to recommend Kate Kilcoyne to a friend? 10/10

How likely are you to use Kate Kilcoyne to plan your next vacation? 10/10

Kate Kilcoyne - 5 Star Review

Kate Kilcoyne Kate Kilcoyne

How well did the overall service you received from Kate Kilcoyne meet your expectations? 10/10

How happy are you with the speed and efficiency at which you receive responses from Kate Kilcoyne? 10/10

How happy are you with the attention to detail and thoroughness from Kate Kilcoyne? 10/10

How likely would you be to recommend Kate Kilcoyne to a friend? 10/10

How likely are you to use Kate Kilcoyne to plan your next vacation? 10/10

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