The All-Inclusive Crystal Experience is a heady combination of indulgent services and enriching discovery. Since its debut in 1990, they have been elevating and redefining the traditional notions of luxury cruising with innovative excellence, exquisitely designed ships, bold itineraries, customized destination immersion, and the highest standards of personalized service at sea and on land. A proven leader in evolving the guest experience to stay ahead of global luxury travel trends, Crystal was the first cruise line to partner with celebrity chefs— Silk Road and Sushi Bar alternative dining venues are the only sea-going restaurants in Nobu Matsuhisa’s worldwide empire; the first to debut a Computer University@Sea with personal e-mail and Internet services; the first to launch a now critically-acclaimed Wine & Food Festival; and the soon-to-be first luxury line to transit the Northwest Passage in 2016 and offer four distinct World Cruise options in 2018.
From launching the interactive Creative Learning Institute with complimentary courses tailored to a guest’s own personal enrichment, to pushing the boundaries of gastronomic discovery with a cutting-edge new Modern Cuisine menu, Crystal is continually adding new programs and features to their award-winning ships, Crystal Symphony and Crystal Serenity. In the last five years alone, Crystal has invested more than $140 million in the stylish redesign and sophisticated technologies aboard both ships, rewarding their loyal Crystal Society members and travel agent partners with an experience that is always fresh, new and exciting.
In May 2015, global hospitality and leisure company Genting Hong Kong (GHK), acquired Crystal Cruises from the the founding parent company, Nippon Yusen Kabushiki Kaisha (NYK). With a shared vision to remain the very best ultra-luxury cruise line in the world, GHK plans to grow the acclaimed Crystal brand with an innovative new build set for delivery in 2018 that will outclass all current and on-order luxury offerings in the global cruise industry. Recognizing Crystal’s unprecedented award-winning success—they have been awarded World’s Best more than any other cruise line, hotel or resort in history—GHK is committed to ensuring the hallmarks of the Crystal Experience—extraordinary service, abundant space, exceptional quality and incredible choices—remain firmly in place, as well as their company’s veteran leadership, management and crew.