First Name: Ronald
  
My relationship with All-Travel: Leisure
 
Travel consultant you worked with: Brian Lebec
 
Was prompt in responding to me: 5 = Excellent (worth a referral!)
 
Was knowledgeable of relevant travel product and information: 4 = Exceeds Expectations
 
Offered competitive fares and schedules: 4 = Exceeds Expectations
 
Paid attention to detail and accuracy: 4 = Exceeds Expectations
 
Was friendly with a positive attitude: 5 = Excellent (worth a referral!)
 
What are the main strengths of All-Travel?: I've had great service from All-Travel before and this trip was no exception. I get the feeling Brian genuinely wants to ensure his customers' satisfaction. Having people like Brian working for you is probably All-Travel's biggest strength. When we asked a question about our reserved resort being closed, he quickly got our answers. Thanks!
 
In what ways can All-Travel improve?: All-Travel has repeatedly provided us good service. Apple Vacations has a few Customer Service Issues. My only recommendation would be to use your influence to suggest to Apple that they need to improve in that area.
 
Any additional comments?: Also like the availability of booking online and getting a shared savings % back.