Dear Harriet,

Thank you for working with us this afternoon to get our Crystal Cruises pre-sail reservations up and running.   Your patience and good spirits are genuinely appreciated.  We had already researched the various shore excursions and were delighted to be able to book each of them.  Harriet, you are the best.  Take care and have a great rest of the week.

Warmest regards,

Miriam and David