First Name: Dale
My relationship with All-Travel: Leisure
Travel consultant you worked with: Sandra Weaver
Was prompt in responding to me: 4 = Exceeds Expectations
Was knowledgeable of relevant travel product and information: 5 = Excellent (worth a referral!)
Offered competitive fares and schedules: 4 = Exceeds Expectations
Paid attention to detail and accuracy: 5 = Excellent (worth a referral!)
Was friendly with a positive attitude: 5 = Excellent (worth a referral!)
What are the main strengths of All-Travel? Dedication to the personal needs of this individual.
In what ways can All-Travel improve? By promoting Sandra Weaver as a trainer or manager.
Any additional comments? Sandra worked on our case during her vacation. She kept me in contact about the situation with Swine Flu in Mexico that affected our plans and was able to get us an alternate location that actually fit our schedule better.