I am writing this note to you for the purpose of complimenting you on two of your employees--Lila and Linda Huntington. They are both extremely helpful and cheerful even though I have changed my plans and have asked them to make new reservations to accommodate me. They have both been cheerful in assisting me. I know that you must appreciate their diligence and professionalism but I wanted to reaffirm how much I have enjoyed working with them both.

Sincerely,

Richard Hawkins