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Aug 27 2010
We Use All-Travel Because of Diane!
Dear Mr. Maryanov,
We use All-Travel because of Diane Polss. We know that with Diane we are in good hands--professional, always understanding and over the last ten years, delivering the best results. She works so hard to produce extraordinary travel experiences for us. She provides an informed an extensive array of hotels and ratings for us to make decisions.
Whenever I have a travel idea, she diligently works the details to bring the best result. We don't always travel on these alternatives but she is always there to help us discern what's best value and travel experience. Along with her many talents, the thing that sets her apart form many people in your business is that she is absolutely unflappable. Many times after she hears my uninformed rants she will gently guide me back to the obvious.
I hope you value Diane, as we do. I am CEO , and ownership partner, of a mid sized business, and I appreciate it when people take the time to tell me about the people that make the enterprise viable and successful.
We are now doing two cruises a year on Crystal, along with ancillary travel. Diane is our go-to person and we just wanted to let you know what a valuable person she is to us, and how much we appreciate the help she provides, from a customer's perspective.
You sent me a note thanking me for doing business with All-Travel and I am taking this opportunity to thank you Diane Polss. Thank You!
-John
Contact an All-Travel Agent today at 800-300-4567 or click HERE.
Categories: Testimonials
About Diane Polss
It seems I was destined to be a travel agent long before I became one. When the youngest of my four daughters was almost five I began planning summer "road trips" for our family. We started small, just a week on the road, and gradually took longer and longer trips, up to a month on two occasions. In all, we visited 39 of the 50 states. I would spend the winter with maps and various reference and travel books (this was long before the internet!) planning the best routes, finding stops that would interest both children and adults, finding good hotels, etc. Now, for the past 21 years I've worked as a travel agent, and the trips I plan go well beyond our borders. I've always enjoyed puzzles, and working with clients on their vacations is very much like putting a puzzle together. Finding the right cruise ship or tour company, finding the right itinerary, finding the right hotel; all the pieces have to fit. Since the "road trip" days I've expanded quite a bit, and handle all aspects of travel, on land or sea, escorted or independent. My own travels, in addition to filling in the rest of the 50 states, have taken me to Canada, the UK, much of Western Europe, Israel, China, Hong Kong and Kenya. My favorite trips so far were Kenya and China, but you never know - the best trip may still lie ahead, for me and for you!
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