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Aug 04 2010
Vicki, Thanks for Securing my Upper Class Seat on Virgin!
Dear Vicki,
Where do I begin... Thank you very much for your persistence in securing the Upper Class Virgin seat. Check in was very smooth and the staff was very attentive at moving the process through quickly. The Virgin Lounge at Heathrow was magnificent. The Lounge was very large with various sections...a dining room, game room, TV area, a computer room/library, garden terrace and many sitting areas. The servers were quick with orders from the bar and kitchen...did not have to pay for anything in the Lounge. 
The flight staff was extremely attentive to every passengers' needs. At the beginning of the flight, I began to suffer from severe sinus congestion and the steward gave me a menthol product to administer to hot wet cloths creating a hot compact. It was a tremendous help...a few minutes later my sinus pressure was relieved. The staff gave everyone the option to have their lunch when they were ready, instead of requesting all Upper class passengers to participate in lunch at a specific time. It was a surprise to see a bar in the Upper class section, which passengers enjoyed. We decided that we had to have a drink at the bar flying at 30,000 some odd feet. The flight staff explained how to convert the seat into a flat bed. Overall, the staff was very friendly and willing to accommodate any needs. I would encourage any of the Travel Agents to sell Virgin Atlantic to Europe/UK as a courier for high end leisure or corporate clients. I would definitely fly Upper Class again. Thank you again for all your work in making this happen!
-Richard
Categories: Testimonials
About Vicki Daly Redholtz
I am a Corporate Travel Specialist with more than 20 years of experience helping small and medium sized businesses with their travel needs. I find working in the corporate travel arena to be very fulfilling—I like to act as a member of my client’s staff, relieving them of their travel worries so they can concentrate on their own responsibilities. I have received a diploma as a Business and First Class Specialist 2.0 class through Travel Agent University. I also specialize in “High End” spa, food/cooking and upscale vacations (especially Four Seasons Resorts), Signature Travel Network luxury hotels and Langham Hotels—and I love finding new and unique properties for my clients to visit. I am also a Virgin Atlantic Airways, Marriott Hotels and Wingate Hotels Trained Specialist.
When I travel, I always enjoy visiting hotels and going on site inspections, so I can better serve my clients. My background is in office management and personal skills training, and I enjoy learning new systems and helping others. In my spare time, I am actively involved in the community where I live and I served for 7 years as a Commissioner of Parks, Recreation & Community Services. In addition, for more than 11 years, I have been the Chair of Friends of the Culver City Dog Park, a non-profit group that helped establish an off-leash dog park that serves thousands of people each year. I have also been appointed to a 4-year term as a Culver City Civil Service Commissioner. In 2011, I was named one of 26 “SHeroes” for the 26th California Senatorial District by Senator Curren Price for my community involvement and volunteerism, an award of which I’m very proud.
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