Lila, 
Want to let you know Joan and I had great time on the big island, with much thanks to you. Everything went as you had planned for us; our United flights were right on schedule, Hertz gave us a free upgrade, and the Mauna Kea put us in a wonderful room on the 7th floor, with a view of the whole Pacific Ocean. Also, they acknowledged Joan's birthday with a bottle of champagne and other treats.
I will say, I didn't realize how exclusive and upscale the Mauna Kea is, being very expensive for everything, but it's location on that beautiful beach and bay, and the hotels amenities make it worth the expense. I got lots of great snorkeling in and was able to swim with the turtles, so I'm a very happy camper.
Thank you again, so much. Next year, I'll contact you about a vacation in Maui.
Sincerely,
Robert
