I have been a luxury cruise and tour specialist for over 12 years. My passion is to create a memorable travel experience for each and every one of my clients. My love for travel is something that I like to share with every client - I want to make their dreams come true. Recently, I just returned from another wonderful cruise on the Crystal Symphony to Australia. I have sailed many times on Crystal and Regent Seven Seas. Additionally, I have had the pleasure to sail on Seabourn, SeaDream, Holland America and Silversea cruise lines.
We Were Completly Satisfied with All-Travel and Harriet's Service!
First Name: Dale
My relationship with All-Travel: Travel Arranger
Travel consultant you worked with: Harriet Sitomer
Was prompt in responding to me: 5 = Excellent (worth a referral!)
Was knowledgeable of relevant travel product and information: 5 = Excellent (worth a referral!)
Offered competitive fares and schedules: 4 = Exceeds Expectations
Paid attention to detail and accuracy: 5 = Excellent (worth a referral!)
Was friendly with a positive attitude: 5 = Excellent (worth a referral!)
What are the main strengths of All-Travel?: people are always the main cog in any service type business
In what ways can All-Travel improve?: We were completly satisfied with the service
Add a commentHarriet, you are the best!
Dear Harriet,
Thank you for working with us this afternoon to get our Crystal Cruises pre-sail reservations up and running. Your patience and good spirits are genuinely appreciated. We had already researched the various shore excursions and were delighted to be able to book each of them. Harriet, you are the best. Take care and have a great rest of the week.
Warmest regards,
Miriam and David
Add a commentTrip Insurance = Safety Valve
Dear Harriet,
You are one impressive travel agent as well as a wonderful mensch! Thank you for your understanding as we negotiate this health situation which I am 99.9% (like Ivory Snow) certain will not preclude us from going on the cruise. With the trip insurance, however, we have a safety valve. We will be in touch Friday afternoon after we the visit with my physician. For the second part of the payment, I wish to use another Visa card (United Mileage Plus) so that I can pick some miles to replace those we are using for air travel.
I remain, most cordially, Ed
Add a commentRegent Cruise Line is "Simply Magnificent"
Harriet:
I just wanted to thank you for all your help in booking the cruise for Ann and I. Regent Cruise Line was simply magnificent! We will be cruising with them in the future and we will be certain to contact you for help!
Thank you again Harriet for your assistance!
Best regards,
John & Ann
Add a commentMy Voyage on Crystal Cruises' World Tour
Having just returned from my 3rd sailing on Crystal Cruises I have to say that I am quite delighted with my overall experience. This cruise line continues its commitment to excellence in many evident ways and I am constantly much more refreshed after I leave the boat and head home than I was when I first got on. Truly, it's a wonderful experience.
Happily, I was upgraded to a Category AA. Immediately I discovered that the staff was very attentive and right there to try and meet passenger’s every need. Unfortunately we had a few nights of bad weather . During the days though, the weather was quite pleasant which made sailing particularly enjoyable. But as we all know, no one can control the weather. Thank goodness there were so many other wonderful things to experience that this did not negatively impact anybody’s trip.
The spa could not be beat. Talk about luxury and comfort. All I can say is that it’s spas like this that make the cruise industry second to none when it comes to feeling pampered. The staterooms were well laid out, comfortable and quite user-friendly.
During our voyage we found out there were 400 passengers on the World Cruise. These folks seemed to stay together and prefer not to mingle as much with people who were not onboard for the long haul. However, as with most trips, the guests were friendly and cordial with one another and a good time was had by all. As always, the cocktail party was fun. It was held in big room The Stardust Club and though not a spectacular amount of Signature passengers showed up, the ones who did had an especially good time. We had a nice crowd of people this time who very nice and friendly.
As with all cruises dining is an important element. In the two specialty restaurants the cuisine was exceptional. Quite frankly, one could easily put on a few extra “cruise pounds” with all the delicious food that was being served. And of course there was 24 hour in-room dining available to anyone who wanted it so that no matter where one went, hunger was never an issue. The Prego and Silk Road, cost $7.00 per person extra to eat there, they were well worth the extra money. Also I found that Taste restaurant was wonderful for breakfast and a good call for late risers. Lunch was served there too for late lunches. The ice cream bar with complimentary bottled water, soft drinks and specialty coffee drinks was a nice treat as well.
This trip offered a nice amount of sea days which was wonderful for folks who wanted to just relax, read or do nothing. However, there were plenty of activities onboard while the boat was at sea, from bridge, guest speakers (who were especially terrific), to enrichment programs, and computer classes. Additionally, the ship offered two pools, a spa, movies, library, a paddle tennis court, and a golf instructor, enabling me to go from one activity to another on the sea days. Furthermore, on the days we were in port the ship offered a good amount of things to do for those who didn't want to get off the ship. Balancing that out though was the fact that the cruise directors were quite knowledgeable and on the days before the boat arrived at the port, gave passengers plenty of information, to do their own thing, or take a tour.e All in all it was a great time filled with meeting new people, visiting exotic locales and laughing a heck of a lot.
Harriet Sitomer
Senior Travel Consultant
ALL-TRAVEL
Los Angeles – South Bay
2001 S. Barrington Ave. Suite 315Los Angeles, CA 90025
P: 310.312.3368 | 800.225.3614 USA
F: 310.312.5053
Office Hours:
Monday – Friday 7:30AM – 7:00PM Pacific Time
Saturday 9:00AM – 4:00PM Pacific Time
Sunday 10:00AM – 4:00PM Pacific Time
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